ExpertCare™ Biomedical Technical Training Programmes

Dedication beyond delivery

Why choose ExpertCare Technical Training Programmes?

Expert teaching

Ensure that your biomedical professionals know how to properly maintain and service ZOLL® equipment. Our ExpertCare Technical Training team offers a variety of classes to help keep your equipment working properly.

Options that work for you

Choose from a variety of programmes, including hands-on learning and virtual training sessions. Your team receives training directly from ZOLL in the format that works best for you.

Comprehensive training

Training covers a wide array of topics, including:

  • Basic repair and disassembly (in-person classes only)
  • Battery management
  • Data, configuration, and software
  • Device operation and functionality
  • Functionality and overview of monitoring parameters
  • Preventive maintenance procedures
  • Troubleshooting

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Virtual offerings

Remote learning (four hours)
Up to six attendees

Provide exclusive training for your team of biomedical professionals. An experienced instructor explains the fundamentals of device maintenance. Your team has time to ask questions and practice the preventive maintenance procedure.

Supported platforms: Zoom and Microsoft Teams

For more information, please email our technical training group at [email protected].

Live webinars (three hours)
Unlimited attendees

Live webinars cover the same material as our remote learning classes, but they are open to biomedical professionals from multiple ZOLL customer sites. Webinars are ideal if you have fewer biomedical professionals and do not require a dedicated training class for your team.

Live webinars are offered bi-monthly via Zoom.

For additional questions, please email our technical training group at [email protected].

In-person offerings
Up to 10 students

Classes hosted at our ZOLL corporate office

During this two-day course, an experienced instructor guides you through the preventive maintenance process, the fundamentals of device troubleshooting and basic repair.

Attendees are responsible for their own accommodation, meals and travel expenses. Lunch is included and will be provided during training. For additional questions, please email our technical training group at [email protected].

Classes hosted at customer sites

During this two-day course, an experienced instructor visits your site and guides your team through the preventive maintenance process, the fundamentals of device troubleshooting and basic repair.

You may customise the learning objectives of these classes to suit your organisational needs. For more information and pricing, please email our technical training group at [email protected].

Find your service programme

From experiential, hands-on learning programmes to virtual training opportunities, we ensure that your team receive the training they need. Find out how ZOLL can support your team.

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